| Keep
It Brief |
Instant
messaging is not meant to be a long form of communication
it is designed for short quick inquiries and replies. |
| Be
Respectful |
occasionally
a business associate will be involved in other projects
and set their message to read busy --- this is an
indication they are working on a priority and should
only be bothered with urgent matters. |
| DGOBOA
|
don't
go overboard on the acronyms, acronyms are meant
to keep messages concise but still meaningful, only
use the common ones and be sure that they are understood. |
| Emoticons |
like
email, instant messaging lacks the gesticulations,
facial expressions and voice tones that accompany
face to face conversations, bearing that in mind
use emoticons to convey your intentions. |
| Be
Professional |
even
though instant messaging is meant to be casual,
keep in mind the quality of your messages reflect
on your professionalism. |
| Multi-Tasking |
some
people are unable to juggle multiple tasks, keep
this in mind if you having multiple IM exchanges
at a single time, better to limit yourself and communicate
the right message |
| Be
Courteous |
if
you are unable to respond because of a deadline
or a meeting set Trusted Messsenger to "busy",
so your colleagues will know that you are unable
to respond and not just ignoring them. |
